Manhattan Home Design, a furnishings company specializing in mid-century modern-day and contemporary pieces, settings itself as a service provider of "affordable deluxe." The business offers a curated collection of furniture, consisting of renowned recreations and initial designs, intending to bring top quality, stylish items to a wide audience.
Brand Viewpoint and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to offer useful and trendy furnishings that shapes the method individuals live. Polak, a previous company lawyer that acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and top quality. The firm's brochure includes preferred items like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with high-end materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed look at Manhattan Home Design Reviews from both the business's internet site and independent review systems reveals a blended image. The Sitejabber site provides a especially telling point of view, with an general rating of 2.6 out of 5 celebrities, suggesting a pattern of consumer discontentment.
Positive Responses:
Lots of customers commend the visual and quality of the furniture, noting that items usually surpass assumptions in terms of material and workmanship.
Some reviews from the company's site highlight items as "statement-making" and " specifically what I needed to pull the room together."
Older reviews from third-party websites also discuss positive experiences with item high quality and timely delivery.
Adverse Feedback:
Extra recent evaluations on independent sites like Sitejabber and Houzz repaint a much less positive photo, with constant grievances about service, worth, and deceptive marketing.
Typical problems highlighted on Sitejabber and other systems consist of:
Poor customer care: Customers report a absence of interaction and problem dealing with concerns.
Deceptive methods: There are mentions of products being provided as "in stock" when they are not, as well as a "bait and switch" strategy with furnishings top quality and sales.
Delivering and shipment issues: Lengthy delays, unfulfilled orders, and harmed products upon arrival are frequently pointed out.
Problem with returns and reimbursements: Consumers have reported substantial difficulties in obtaining reimbursements or replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her history remains in the company and lawful world, and she obtained the business with the goal of enhancing the on-line furnishings buying experience. She is additionally a factor to the business's Manhattan Home Design Reviews blog, where she blogs about interior design trends and tips. Her leadership is concentrated on curating timeless, high-quality pieces and changing the company's reputation with a extra customer-centric approach.